Trupublic Solutions / Remote IT assistance
Answers before you get started.
A few useful details about contacting us and requesting technical assistance.
Frequently asked questions
How do I request support?
Submit a support ticket, call (478) 227-3539, or email support@trupublicsolutions.com.
What information should I include?
Describe the issue, your device and operating system, when the issue began, and any error messages. Do not send passwords or payment details.
What services are available?
We offer remote desktop and software assistance, Windows server administration, network troubleshooting, and printer and scanner support. See our services page.
How much does support cost, and when is it available?
Contact us to confirm availability, scope, and pricing before work begins.
Where can I find self-service help?
Visit our knowledge base for available support articles.
Find the help you need.
Let’s get your technology working.
Talk to Trupublic Solutions
Call (478) 227-3539
Email support@trupublicsolutions.com
Support hours: 9 a.m.–9 p.m. Contact us to discuss your support needs.
Already need assistance?
Tell us what is happening so we can assess your request.
Submit a support ticket