Desktop & software support
Help with software installation, Windows computers, desktop security, and everyday technical problems.
Trupublic Solutions / Technical Support division of PretaCOM
Remote IT support that keeps your business running.
The Technical Support division of PretaCOM — the Professional Reliable Technical Associates Company. Practical remote help for your employees and customers, from everyday computer issues to server and network troubleshooting.
How we help
Technical problems. A clear path forward.
Servers & user administration
Support for Windows servers, user access, passwords, disk management, folders, and domains.
Networks & connected devices
Troubleshooting for routers, switches, firewalls, printers, scanners, and network connectivity.
Getting help is straightforward.
01 / Tell us what’s happening
Describe the issue, affected device, and any error messages.
02 / Agree on next steps
We assess your request and discuss the support needed.
03 / Troubleshoot together
Receive remote guidance and assistance to work toward a resolution.
Find the help you need.
Let’s get your technology working.
Talk to Trupublic Solutions
Call (478) 227-3539
Email support@trupublicsolutions.com
Support hours: 9 a.m.–9 p.m. Contact us to discuss your support needs.
Already need assistance?
Tell us what is happening so we can assess your request.
Submit a support ticketPart of PretaCOM
Ready to make your business stand out?
Trupublic Solutions is the Technical Support division of PretaCOM, the Professional Reliable Technical Associates Company. Explore PretaCOM for strategy, brand identity, design, and advertising alongside our remote IT support.